Revolutionizing Healthcare Accessibility

Helm and Mobile Telemed's Telemedicine Platform

RESULTS IN NUMBERS
5,742+

Patients

106k+

Readings

116+

Providers

BACKGROUND

Mobile Telemed sought to build a cohesive telemedicine solution that could bring together various functions under a single platform. They approached Helm, having already tested the concept using third-party applications, and were ready for the next step.

PROCESS

Helm engaged in a multifaceted process:

  1. Software Analysis: We began by studying the existing software, understanding its use in the field, and identifying the primary end-user workflows.
  2. UI Design System: We designed a UI system that would maintain consistency within the interface as new features were added, fostering user familiarity.
  3. Web Development: Helm focused on high-priority issues first, creating login functionality, provider dashboards, and inventory management on the web.
  4. Mobile Development: We simultaneously developed an Android tablet application that integrated with five medical devices, enabling real-time data transmission to doctors.
RESULTS
  • A unified telemedicine platform with live video and multiple diagnostic device integration, enabling real-time data transmission.
  • Significant operational improvements, including a reduction of ER rates by approximately 54%.
  • Expansion of service usage, including an increase in live encounters from 2-4 to 20-30, growth in the number of facilities from 4 to 10, and an increase in available carts from 4 to 14

Our collaboration with Mobile Telemed demonstrates Helm's commitment to developing innovative solutions that address real-world problems. As Mobile Telemed continues to transform telemedicine, Helm is proud to provide ongoing support and expertise to ensure the platform continues to serve healthcare providers and patients worldwide effectively.

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